Image Backround Issues


Why are my image backgrounds changed to black on Etsy?

According to the Etsy image listing requirements, the image in your shop should be one of these file types: .jpg, .gif, or .png. These are the only image file types supported by Etsy.

Animated .gif files and transparent .png files are not supported. If a file contains transparency, the transparent parts of the image will appear black on Etsy.

For example:

  1. Here is a product in Shopify with an image that has a transparent background.

  1. When I uploaded it to Etsy, the background turned black for that image.

The background turned black because the background in that product's image in Shopify was transparent. You can learn more about the Etsy image listing requirements through this article.

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