How does order sync work in WooCommerce Etsy Integration?

There are a few criteria in order to sync your Etsy order to WooCommerce:

  1. When you upload your products from WooCommerce to Etsy using our plugin, those products will also be linked with the same product details. This way, your Etsy orders will be synced to WooCommerce through the linked Etsy and WooCommerce products.

  1. The primary factor for Order Sync is the product SKUs. If you have not uploaded products using our plugin and have products available in both WooCommerce and Etsy with the same corresponding SKUs. In that case, Etsy orders will be synchronized based on matching SKUs with WooCommerce.

  1. Please Note: Your Etsy order must be paid to sync to our plugin and WooCommerce.

Let's learn how Order sync works step by step:

  1. To synchronize the Etsy Orders with WooCommerce, you must enable the Order and Inventory Sync option in your onboarding process.

  1. If you have not enabled these settings on the onboarding page, you can enable them later by following the steps outlined below:
    • Go to the plugin's Settings page .
    • Navigate to the Order Sync Configuration tab.
    • Scroll down a bit, and you will find the option to enable the Order and Inventory Sync settings.

  1. Now, when there is an order on Etsy that is paid, the order will be automatically synchronized with our plugin.

  1. Once it is synced to our plugin, the plugin will look for the matching SKUs in WooCommerce and then synchronize the order accordingly. [Please note: Orders will be synchronized based on the matching SKUs]

  1. Now you have to fulfill the orders in WooCommerce by adding the Tracking Number :

  1. Once you fulfill the order, it will show as completed in WooCommerce, and that fulfillment status will be synced back to our plugin.

  1. Once the order is fulfilled in WooCommerce, our plugin will mark the Order Status as Shipped in the plugin. The same will happen on Etsy, marking the order status as completed.

This is how order sync works in our plugin. If you have any queries, please contact our Support Team. Happy Selling!

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